Monday, February 23, 2009

This Google search error

I am an avid Google search fan. I never want to use any other search engine but Google.

But lately, i was getting this wierd message from Google everytime i type in my search.. It is not that my search words or phrase is about adult words or issues, or my laptop might be infected with spyware or viruses (i am using a commercial-licensed Kaspersky 6), but i wonder why i always get this Google error message:



Google Error

We're sorry...... but your query looks similar to automated requests from a computer virus or spyware application. To protect our users, we can't process your request right now.

We'll restore your access as quickly as possible, so try again soon. In the meantime, if you suspect that your computer or network has been infected, you might want to run a virus checker or spyware remover to make sure that your systems are free of viruses and other spurious software.

If you're continually receiving this error, you may be able to resolve the problem by deleting your Google cookie and revisiting Google. For browser-specific instructions, please consult your browser's online support center.

If your entire network is affected, more information is available in the Google Web Search Help Center.

We apologize for the inconvenience, and hope we'll see you again on Google. To continue searching, please type the characters you see below:

I was beginning to think it is because my ip address is in Nigeria that Google thinks i'm a darned 419 scammer.

So i had to use Yahoo to check if i am the only one experiencing this problem.

In an article from BBC way back Jan 31, 2009, Google said the problem is only temporary and it is because they are implementing a new anti-spamming technology in their search engine.

To quote:


Google's search service has been hit by technical problems, with users unable to access search results.

For a period on Saturday, all search results were flagged as potentially harmful, with users warned that the site "may harm your computer".

Users who clicked on their preferred search result were advised to pick another one.

Google attributed the fault to human error and said most users were affected for about 40 minutes.

"What happened? Very simply, human error," wrote Marissa Mayer, vice president, search products and user experience, on the Official Google Blog.

The internet search engine works with stopbadware.org to ascertain which sites install malicious software on people's computers and merit a warning.

Stopbadware.org investigates consumer complaints to decide which sites are dangerous. The list of malevolent sites is regularly updated and handed to Google.

When Google updated the list on Saturday, it mistakenly flagged all sites as potentially dangerous.

"We will carefully investigate this incident and put more robust file checks in place to prevent it from happening again," Ms Mayer wrote.


Yes, Ms. Mayer, please carefully investigate. Because until now, i always get this error. I have to key in captcha phrases twice before my query is displayed. And every time i close my browser or reboot my laptop and PC, the challenge comes up.

So i think stopbadware.org is blocking searches based not only on certain words and phrases, but also based on ip. And because i happen to be in Nigeria, they think all of us ar bucnh of scammers. I bet all ips assigned to Nigeria are encountering this problem.

But really, i still like Google despite ths annoyances.

If you encounter this error, do not panic. It is not your PC or laptop. It is just Google.

Talked about over-protection.

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